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HOTEL FACILITIES

– Please note that charges may be

made for the use of hotel facilities such as golf, tennis, spa,

water sports, children’s clubs, etc. Please contact us prior to

booking if you have specific queries regarding facilities.

LUGGAGE ALLOWANCE

– On safari, luggage storage

space is limited and the allowance is usually 15kg - excess

baggage will need to be stored.

MAINTENANCE WORK

– Necessary renovation and

maintenance work may be carried out at any time,

although this work is kept away from guests as far as

possible, to minimise any disturbance or inconvenience.

(Also see ‘resort development’).

MEDICAL INFORMATION

– You should ALWAYS consult

your medical practitioner before traveling for confirmation

of inoculations and or medication recommended for travel

in your chosen destination.

MEALS

– The standard of meals and services varies

immensely, usually in line with the standard of

accommodation booked. Meals that are included in your

meal plan are usually taken in the main restaurant and will

be a buffet or set menu. ‘A la carte’ meals and speciality

restaurants are at additional cost. Breakfast is usually

simple English or continental style. ‘Half Board’ is normally

breakfast and buffet/set menu dinner. Some hotels offer a

buffet dinner up to a certain voucher value which is at the

discretion of the hotel and can be topped-up locally. ‘Full

Board’ means breakfast, buffet/set menu lunch and

buffet/set menu dinner. ‘All Inclusive’ – sometimes not all

bars and restaurants are included and supplements may be

charged for certain brands of drinks, speciality

meals/restaurants. Hotels which include main meals

generally commence with dinner on the day of arrival at

your hotel and terminate with breakfast (on half board) or

lunch (on full board – except for safaris which normally

have breakfast as the final meal) on the day of departure,

dependent on flight times. Meal supplements at peak

seasons are obligatory, whether meals are taken or not.

MINIMUM/INSUFFICIENT NUMBERS

– Safaris and tours

may be subject to minimum numbers, and may be

cancelled in the event that these are not met. You will then

have the choice of booking an alternative holiday with us,

though if the alternative is at additional cost the difference

will be payable by you, or have a refund of monies paid.

Such cancellations will usually be advised a minimum of 8

weeks before departure.

PHOTOGRAPHY

– In many cultures it is polite to ask

permission before taking a photograph of a person and

you may be asked to pay to photograph people. Do not

take photographs of airports, bridges, government offices

or military buildings. Always check with your

guide/representative/driver. Some countries may require

you to register or bond your video equipment with

customs on entry.

PUBLIC AND RELIGIOUS HOLIDAYS

– Please note that

services may be curtailed or limited during public holidays,

and certain religious holidays. Such public or religious

holidays can be called at very little or no prior notice.

REPRESENTATIVES

– We employ the services of highly

experienced local ground handling companies to oversee

all aspects of your holiday as booked in the USA. They will

be your first point of contact should you experience any

difficulties whilst on holiday and will endeavor to help. You

will be met by an airport representative on arrival in your

chosen destination who will provide you with local contact

details. On a road safari, your driver-guide also acts as your

representative. On a flying safari, the lodge or camp

management will assist you and contact our local offices

on your behalf if required.

RESORT DEVELOPMENT

– Construction work can cause

discomfort, vibration and noise at certain times in resorts.

We have no control over building work and we are unable

to anticipate the speed or extent to which such

development may occur. Should we learn of specific

developments at or close to your accommodation that are

likely to affect the enjoyment of your holiday, we will do

our best to contact you before departure. If we are of the

opinion that the building works may reasonably be

considered to seriously impair the enjoyment of your

holiday, we shall offer you the opportunity to transfer to an

alternative holiday of comparable type. If the alternative

offered is at additional cost, the difference will be payable

by you, or we will give you the option to cancel with a full

refund of all monies paid.

ROADS

– Conditions can be rough and journeys may be

long and uncomfortable with infrequent breaks. We

strongly recommend that you conduct further research to

satisfy yourself that you and your party will be able to

withstand the physical rigors involved. All distances and

traveling times quoted are approximate and may vary for

operational reasons. Driving times may take a lot longer

than you would expect.

SCUBA DIVING

– We strongly recommend that you only

partake in this activity with a registered company that is

affiliated to P.A.D.I., or a similar such organisation. It is

dangerous to fly, or proceed to altitude, less than 48 hours

after you have dived or diving within 48 hours of a flight.

Please ensure that you have adequate insurance cover.

SWIMMING

– Swimming along many coasts can be

dangerous due to strong undercurrents and other

elements. Please seek the advice of the local representative

before venturing into the sea and avoid swimming in

deserted areas. Do not let non-swimmers or children jump

into a swimming pool without first checking the depth and

means of exit.

TIPPING

– Tipping is customary in many parts of Africa,

but please note that it is entirely discretionary and we

recommend that you only tip if you feel that you have

received good service.

TOURS – SINGLE SUPPLEMENTS

– The supplements are

applicable for single occupancy if traveling with at least

one other person. All tours can be taken by a single person

traveling alone, but will incur a higher supplement, which

is available on request.

TRAVEL ADVICE

– All travelers should refer to the US

Government website for travel alerts to certain countries,

http://travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html

VALUE ADDED OFFERS

– All 'So much more' offers, are

available for holidays started and completed within the

periods specified and all nights must be consecutive.

VISAS AND PASSPORTS

– Visa information in this

brochure is provided for USA passport holders who are

citizens and residents of the USA. Non-USA passport

holders should consult the relevant Embassy, High

Commission or Consulate for visa details. It is the

responsibility of all passengers to ensure that they hold the

correct and valid documents, including visas for all

countries to be visited. Failure to do so may result in your

intended travel being curtailed or terminated, and Somak

will not accept liability for your loss in such circumstances.

All USA passport holders traveling to any country featured

in this brochure require a 10-year passport, valid for at least

6 months on the date of your intended return to the USA.

All passengers must carry their own travel documentation.

All children traveling must be in possession of their own

passport. If you are traveling to more than one country on

your vacation you may be required to hold multiple entry

visas. The time taken to process a visa varies tremendously,

however, you should allow at least four weeks by post and

two weeks if using a visa service. Personal callers normally

obtain their visas on a ‘next-working-day’ basis, however,

during busy periods such as Christmas, Easter and school

holidays, considerable delays may occur in processing your

visa. Generally, three passport-sized photographs are

required. Note: False declarations on your visa form may

result in you being denied entry to the country you intend

visiting. Please note that the passport/visa requirements are

for guidance only and are subject to change. Please check

there have been no amendments.

WEATHER

– Weather information is purely a guideline.

Temperatures are shown in Celsius, rainfall in millimeters.

Holiday Guide

NAIROBI

Average Temperature (°C) Average Rainfall (mm)